resultsdriven | group

Solution focused... ...return on investment driven

Introduction to Management and Supervisory Skills (2 day course)



Overview:
This course is based around the core skills needed to become a good all-rounder in the field of management and leadership development and is results focused.

The programme is exercise driven with a range of activities over the two days.

It is testing in nature which allows delegates to develop the core skills, knowledge and behaviors needed for success as a manager and leader back in the workplace.

Suitable for:
Team Leaders and Supervisors.

The Programme Topic Areas are:

Day 1 – Motivating and performance managing the team


The role of the Team Leader/Supervisor
• Characteristics of teams
• Leading teams
• Improving team performance
Motivating your team
• The 10 factors effecting motivation
• Motives and motivating
• The motivation diagram
• Motivation in action - team role-play
Planning and the organising and monitoring the teams work
• DASH meetings
• Delegation and empowerment
Performance management skills excellence
• The performance issues that I face with my team linking into our core business objectives
• Performance management problem solving
• The Plan-Do-Review-Revise (PDRR) cycle of performance management


The Programme Topic Areas are:
(Continued)
Day 2 - Developmental management and leadership


Leading with confidence


Leadership
• What is Leadership?
• Defining Leadership
• Leadership Styles
• Style uses
• What Leadership style?
• Situational Leadership
• Experiential teambuilding on the shores of Derwent Water
Communication and coaching with impact
• Assertiveness tools, tips and techniques
• How to give feedback when I have to deliver the bad news?
• The GROW model of coaching
• Team coaching
• Coaching one to ones times 2
• 3Cs Ending
• Evaluation


Related:

Team Building

Keswick Country Cottages
Team Building courses are held at our own properties in Keswick, click the image above for more details.
Recent images from our open residential and team development courses in Keswick, Cumbria