Having the confidence to communicate effectively can change your life forever
This workshop allows you to develop the fundamentals of assertiveness and powerful communication and helps you use assertiveness in a confident way in your work and personal life.
Download the course brochure
Delegates who need to be more assertive with colleagues and customers.
The Programme Topic Areas are:
• The definition of assertiveness
• Who can you use assertion with?
• Why assertiveness now?
• When to use assertiveness
• Assertiveness and integrity