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Handling Objections With Style

Dealing with resistance

Overview:
You have to work to make a sale, and chances are that you’re going to have to overcome a number of objections along the way before you secure the business.

The ultimate aim of this session is to give you the confidence to handle sales objections and enable you to turn objections to your advantage.

Download the course brochure

Suitable for:
Delegates who need to be able to handle customer objections more effectively.

The Programme Topic Areas are:
• Why and how objections occur

• The dos and don’ts of objection handling

• Reducing the amount of objections you get

• How to handle objections quickly and positively

Related:

Team Building

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