Motivate our people to another level
Feedback should be given little and often, not dumped once a year at appraisal time. Just like shoes, one size does not fit all, so we need to appreciate the need to plan formal feedback sessions to ensure the right result.
Within this session you will learn how to manage the feedback process ensuring people feel valued, respected and knowing how to improve, or with positives - what to build on.
Download the course brochure
Delegates who need to use feedback more effectively with colleagues and customers.
The Programme Topic Areas are:
• How to turn negative feedback into developmental feedback
• Participants will look at the importance of praise and why it works, a five step model for giving praise and criticism and carry out practice sessions.