Adapt your communication style to any given situation
Being able to adapt your communication style naturally will revolutionise the way in which you communicate.
This workshop will enable you to communicate more effectively and build rapport with customers.
Understanding customer types and matching your communication style.
Download the course brochure
Delegates who need to communicate more effectively with colleagues and customers.
The Programme Topic Areas are:
• Understanding the basic types of communication
• What style are you?
• Using rapport to gain the upper hand