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  • Bite-Size Learning
    • Adapting to a Changing Environment in the Public or Private Sectors
    • Assertiveness
    • Assessment and Evaluation of Training/Skills Needs
    • Closing Deals
    • Commercial Reality
    • Communication Skills Excellence
    • Creative Problem Solving
    • Critical Business Decision Making
    • Customer Service Skills Excellence
    • Dealing With Difficult Customers
    • Dealing With Difficult People
    • Delegation & Empowerment
    • Delivering Developmental Feedback
    • Developing a Customer Service Culture
    • Handling Objections With Style
    • How to Deliver a Motivational Appraisal
    • Influencing
    • Inspirational Leadership
    • Introduction to Emotional Intelligence
    • Lean Thinking and Implementation Through the use of Empowerment
    • Management & Leadership - What is the Difference?
    • Managing a Matrix Team
    • Managing Change
    • Meetings Management
    • Motivation
    • Negotiate
    • Performance Coaching
    • Performance Management
    • Powerful Presentations
    • Project Management
    • Questioning to Success
    • Report Writing
    • Resilience
    • Teambuilding
    • Time Management
    • Understanding and Developing Team Dynamics
    • Understanding Risk Management
  • Coaching
    • Coaching Skills
    • Coaching Supervision Training (4 day course)
    • Developing an Effective Coaching Strategy (2 day course)
    • Developmental & Performance Coaching (2 day course)
    • Executive/Professional Coach Training (7 day course)
    • ILM Level 3 Award in Workplace Coaching
    • ILM Level 3 Qualifications in Coaching & Mentoring
    • ILM Level 3 Qualifications in Workplace Mentoring
    • ILM Level 5 Qualifications in Coaching & Mentoring
    • ILM Level 7 Qualifications in Coaching & Mentoring
    • Mentoring Skills (2 day course)
    • Setting Up Your Own Coaching Business (1 day course)
    • The Inspirational Coach (2 day course)
    • The Results Driven Performance Management Coaching Programme
    • Using Innovation and Creativity to Become an Inspirational Coach (2 day course)
  • Consultancy - RDG Services
    • Accountancy
    • Branding
    • Human Resources
    • Internet Solutions & eCommerce
    • Organisational Development
    • Strategy
    • Systems Development
    • Video & Media Production
  • Customer Care
    • Customer Service & Telephone Skills
    • Customer Service Skills
    • Dealing With Difficult Customers
    • Telephone Skills
  • Finance
    • Basic Financial Awareness
    • Effective Credit Control
    • Finance for Non-Financial Managers (2 day course)
    • Managing Budgets
    • Spreadsheet Skills for Forecasting, Planning & Budgeting
  • Graphic Design
    • Adobe Photoshop CS4 - Introduction (2 day course)
    • Getting Started with Photoshop
    • Illustrator CS4 - Advanced
    • Illustrator CS4 - Introduction (2 day course)
    • InDesign CS4 – Advanced (2 day course)
    • InDesign CS4 – Introduction (2 day course)
  • Health & Safety Courses & Services
    • Emergency First Aid at Work Course (EFAW)
    • Emergency Rescue and Recovery of Casualties from a Confined Space
    • Environmental Awareness
    • Fire Awareness, including the Safe Use of Portable Fire Extinguishers Course
    • First Aid Annual Update Course
    • First Aid at Work
    • First Aid at Work Refresher
    • First Aid Awareness Course (FAA)
    • Hose Reel – Fire Team Training
    • IOSH Managing Safely (4 day course0
    • IOSH Working Safely
    • Manual Handling
    • NEBOSH National General Certificate in Occupational Health & Safety
    • Noise at Work Training
    • Overseeing Work in Confined Spaces
    • Risk Assessment Training
    • Safe Entry into High Risk Confined Spaces
    • Safe Entry into Low Risk Confined Spaces
    • Safe Entry into Medium Risk Confined Spaces
    • The Role of the Fire Warden
  • Human Resources
    • Controlling Absenteeism
    • Discipline & Grievance - The Fundamentals
    • Emotional Intelligence (2 day course)
    • Essentials of Employment Law
    • Inducting New Starters for Success
    • Introduction to Emotional Intelligence (1/2 day course)
    • Recruiting & Interviewing Using a Competency Approach (2 day course)
    • Recruting the Best People
    • Reward Management (2 day course)
    • Staff Appraisal & Retention
    • Successful Interviewing
    • Talent Management
    • Training Evaluation (2 day course)
    • Understanding Diversity
  • ILM Management & Leadership
    • ILM Level 2 Qualifications in Effective Team Member Skills
    • ILM Level 2 Qualifications in Innovation in the Workplace
    • ILM Level 2 Qualifications in Team Leading
    • ILM Level 3 Award in Effective Management
    • ILM Level 3 Qualifications in First Line Management
    • ILM Level 3 Qualifications in Leadership
    • ILM Level 4 Award in Leadership
    • ILM Level 4 Qualifications in Management
    • ILM Level 5 Award in Leadership & Management Skills
    • ILM Level 5 Qualifications in Leadership
    • ILM Level 5 Qualifications in Management
    • ILM Level 5 Qualifications in Management Consultancy
    • ILM Level 6 Award in Management
    • ILM Level 7 Diploma in Strategic Leadership & Executive Management
    • ILM Level 7 Qualifications in Executive Management
    • ILM Level 7 Qualifications in Management Consultancy
    • ILM Level 7 Qualifications in Strategic Leadership
    • Level 5 Certificate in Management Consultancy
  • Information Technology
    • Free IT ROI Pre & Post-course Analysis
    • Microsoft Access Advanced
    • Microsoft Access Basic
    • Microsoft Access Intermediate
    • Microsoft Excel Advanced
    • Microsoft Excel Basic
    • Microsoft Excel Intermediate
    • Microsoft Outlook Advanced
    • Microsoft Outlook Basic
    • Microsoft PowerPoint Advanced
    • Microsoft PowerPoint Basic
    • Microsoft Word Advanced
    • Microsoft Word Basic
    • Microsoft Word Intermediate
  • Leadership Development & Management
    • Advanced Influencing & Persuading for Managers
    • Advanced Negotiation Skills for Senior Managers (2 Day Course)
    • Communication Skills for Managers (2 Day Course)
    • Director Development Programme (6 day course)
    • Effective Management & Leadership Styles (2 Day Course)
    • Effective Motivation and Leadership
    • EI as a Strategy for Leadership (2 day course)
    • Emotional Intelligence for Leaders
    • Essentials of Management (3 Day Residential Course)
    • Innovative Leadership (2 day course)
    • Inspirational Leadership (2 day course)
    • Introduction to Management & Supervisory Skills (2 day course)
    • Leadership
    • Leadership Story Telling
    • Leading Innovation (2 Day Course)
    • Liberating Leadership (2 Day Residential Course)
    • Managing & Improving Performance (2 day course)
    • Managing a Matrix Team
    • Managing a Team in a Changing Environment
    • Managing Change
    • Managing Essentials (3 day course)
    • Managing Groups & Teams
    • Managing Remote Teams
    • Managing Upwards
    • Managing Your Team (3 day course)
    • Motivate to Win
    • Motivation
    • Negotiation Skills for Managers (2 day course)
    • Situational Leadership (2 day course)
    • Strategic Commercial Awareness (2 Day Course)
    • Strategy
    • Team Building for Managers
    • The Art of Management and Leadership (2 day course)
    • The Full Cycle of Change Management (2 day course)
  • Lean
    • 5S Training - Lean Manufacturing House Keeping
    • Delivering More for Less
    • New Product Development and Balanced Sourcing (3 or 5 day course)
    • Process Mapping
  • Personal Effectiveness & Communication
    • Administration Excellence (2 day course)
    • Advanced Presentation Skills (2 day course)
    • Assertiveness
    • Body Language
    • Communication Skills
    • Confidence at Work
    • Creative Problem Solving
    • Dealing with Difficult Behaviour
    • Dealing With Difficult People
    • Delegation & Empowerment
    • Effective Meetings Management
    • Empowerment - Are Your People There Yet?
    • Facilitation Skills Excellence (2 day course)
    • Influencing Skills
    • Interpersonal Skills Training
    • Learn to Network Effectively & Efficiently
    • Negotiate - The Results Driven Way
    • NLP - 1 Day Course
    • NLP - 2 Day Course
    • NLP - 3 Day Course
    • Out Placement Employee Support Training (1 day course)
    • Personal Presentation
    • Presentation Skills
    • Professional Writing Skills
    • Proposal Writing
    • Questioning to Success
    • Report Writing Skills
    • Resolving Conflict
    • Social Styles - Communication Excellence
    • Team Building for Teams
    • The High Profile Trainer (3 day course)
    • Time Management
    • Time Management & Delegation Skills
    • Winning People Over
  • Project Management
    • Microsoft Project 2003: Level 1 Course
    • Microsoft Project 2003: Level 2 Course
    • Microsoft Project 2007: Level 1 Course
    • Microsoft Project 2007: Level 2 Course
    • PRINCE2® 2009 Foundation
    • PRINCE2® 2009 Foundation and Practitioner
    • Project Management - The Deliverables (2 day course)
    • Project Management - Theory
    • The Core Skills needed to be a Project Manager (3 day course)
    • The Project Manager as the Negotiator (2 day course)
    • Using Risk Management to Enhance Effective Decision Making when Delivering Projects (2 day course)
  • Public Sector Training
    • Return on Investment (ROI) Services
      • ROI Consultancy
      • ROI Evaluation Skills Training (2 day course)
      • ROI Implementation
    • Sales Training & Marketing
      • Advanced Closing Skills
      • Advanced Sales Training Strategies
      • Advanced Selling Skills (2 day course)
      • Advanced Telephone Prospecting
      • Best Practice for Field Sales
      • Closing Deals
      • Closing Incoming Calls
      • Cold Calling
      • Consultative Selling
      • Customer Relationships Marketing (CRM)
      • Effective Sales Skills (4 day course)
      • How to Motivate your Sales Team ( 2 day course)
      • Key Account Management (2 day course)
      • Media Training
      • Negotiation Skills for Sales People (2 Day Course)
      • Sales & Marketing Strategy (2 day course)
      • Sell and Present with Impact
      • Selling by the Numbers
      • Selling Yourself, Your Projects and Your Ideas
      • Up-Selling & Cross-Selling (2 day course)
    • Train the Trainer
      • Learning and Development in Practice (2 day course)
      • Managing Learning and Development in your Organisation – 2 day course
      • The Inspirational RDT Train the Trainer Programme (3 day course)
      • Train the Trainer
      • Training Administration (2 day course)
      • Using Transactional Analysis (TA) in Training






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    • Project Management Training
    • Sales Training
    • Corporate Team Building
    • Leadership Development
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