You can be positive by saying ‘NO’

Overview:
Do you always say what you want to?

Do you always do what you want to?

Or do you always take on the jobs everyone wants to ‘off load’?

Does embarrassment get in the way?

Assertiveness training is about boosting your self-esteem and building personal confidence. It is also about listening and responding to the needs of others without neglecting your own interests or compromising your principles.

This course will explore the definition of Assertiveness and Communication using the correct style.

Suitable for:
Anyone wishing to improve their assertiveness skills in the workplace.

The Programme Topic Areas are:
• What is assertiveness?
• Passive or aggressive?
• Your experiences to date
• Your right to say no
• How do we communicate?
• Attitude & body language
• Your style
• Your own plan and ‘to do’ tasks
• Have fun, enjoy and be successful!
• Summary & action plans agreed