Overview:
Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other people's non-verbal cues – ie body language, gestures, facial expression and tones of voice.

Every time we talk, the body supplements our words with dozens of non-verbal elements. Most people do not realise just how much they use this unspoken language every time they communicate. Psychologists agree that well over 70% of communication occurs non-verbally. Excellent communicators know this and enhance their abilities by using this hidden language of communication success.

This workshop covers those non-verbal elements you need to boost your communication success.

Suitable for:
Everyone who wants to learn to communicate better, build rapport easier and understand other people much better than you do now.

The Programme Topic Areas are:
• What is NVC & why is it important? - positive & negative body language; positive & negative vocals
• The 4 Social Styles & questionnaire - social styles strengths & weaknesses; interaction & dynamics of the 4 Styles
• The value of relaxation in NVC - how to relax quickly at work
• Creating rapport verbally & non-verbally - building rapport through language; the 3 representational systems & questionnaire; using body language to build rapport
• Understanding other people's body language - using body language at work
• Summary & action plans agreed