‘If you can’t measure it you can’t manage it’

Evidence based decision making is critical to deliver performance all of the time.

Overview:

All organisations need to set targets against their key business priorities. This course is designed to help businesses establish a set of key measurements and match these with targets and the appropriate resource levels.

Suitable for:

All managers and professionals involved in measuring the performance of the business, including those in a planning and monitoring role.

The Programme Topic Areas are:

• Establish the business priorities - what are the key activities? Are they measurable?
• Develop a series of measurements and targets - what are the targets and how will they be achieved
• Match the resources to the targets - how are resources secured?
• Develop the system which will implement the measurement process - how will the measurements be made part of the business process
• Set up the monitoring process
• Set up an action plan for own business
• Summary & action plans agreed