Overview:
Explain the role of the mentor and the benefits of a mentoring programme.

Suitable for:
Anyone in a mentoring role in the public, private or 1/3 sectors.

The Programme Topic Areas are:
• Establish personal objectives for the course
• The history of the mentoring process
• Personal mentors
• Famous mentoring relationships
• Qualities of a mentor
• The mentoring development scale
• A comparison of coaching and mentoring roles
• The role of a mentor
• Phases in the mentoring life cycle
• The four stages in the mentoring process
• Benefits of mentoring
• The first meeting
• Establishing ground rules
• Learning styles and their application to the mentoring process
• The mentor's toolkit
• Levels of communication
• Questioning skills
• Listening skills
• Objective setting
• Feedback- giving, receiving, the feedback model
• Structuring a mentoring session
• Practice sessions and feedback
• Completion of a personal action plan